Farmers Market App Privacy Policy

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FARMOOLY PRIVACY AND USE POLICY

Effective Date: August 17, 2024

Last Updated: December 27, 2024

At Family Farms Forever LLC, doing business as Farmooly, we are committed to protecting your privacy and ensuring that the information you provide us is used responsibly and transparently. This Privacy and Use Policy outlines how we collect, use, and protect your information when you use our farmers market app, whether you are a customer or a vendor.

1. Information We Collect

We collect personal information that you voluntarily provide when you register for an account, fill out forms, or communicate with us. This may include:

- For Customers: Name, email address, phone number, address, and preferences.

- For Vendors: Business name, contact information, market location, products or services offered, and other relevant business details.

2. How We Use Your Information

We use your information to:

- Facilitate transactions between customers and vendors.

- Provide and improve our services, including customer support.

- Personalize your experience on our app.

- Communicate with you about updates, promotions, and relevant information via email and SMS (if opted in).

- Ensure compliance with applicable laws and regulations.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

- Service Providers: Trusted third-party providers who assist us in operating our app.

- Legal Requirements: If required by law or valid public authorities.

4. Content Guidelines

- Related Content Only: Content must be relevant to farmers markets, farming, or related services.

- Prohibited Content: Content inciting violence, promoting illegal activities, or containing offensive material is strictly prohibited.

5. Rights to Modify or Remove Content

Farmooly reserves the right to modify or remove content that does not adhere to these guidelines. Users may be notified but prior notice is not guaranteed.

6. Your Rights and Choices

- Access and Update: Users may update their personal information through their account.

- Data Deletion: Users may request deletion of their data by contacting info@farmooly.com.

7. Security of Your Information

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or notice in our app.

9. Sales Tax Collection and Remittance

- Marketplace Facilitator Role: Farmooly may collect and remit sales taxes where required.

- Vendor Responsibilities: Vendors must provide accurate tax-related information.

- Liability for Tax Miscalculations: Farmooly is not responsible for errors arising from vendor-provided tax information.

10. SMS/Text Message Communications

By providing your phone number and opting in to receive text messages, you consent to receive SMS notifications from Farmooly related to:

- For Customers: Order confirmations, delivery updates, and account notifications.

- For Vendors: New order alerts, payment notifications, and important account updates.

Message Frequency: Message frequency varies based on your activity and order volume.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier.

Opting Out: You may opt out of SMS notifications at any time by:

- Replying STOP to any text message you receive from us

- Updating your notification preferences in your account settings

- Contacting us at info@farmooly.com

Opting In: You may opt back in at any time by updating your notification preferences in your account settings or contacting us.

We will not share your phone number with third parties for marketing purposes. Your phone number will only be used for transactional notifications related to your Farmooly account and orders.

For help, reply HELP to any message or contact info@farmooly.com.

11. Contact Us

Farmooly

Email: info@farmooly.com

Phone: (240) 331-6194